Política de envío
Shipping Policy
At Renessance Products, we are committed to helping customers prepare with ease, care, and confidence. We currently ship to Canada, the United States, the United Kingdom, Australia, New Zealand, and select countries in Europe.
Shipping rates, delivery estimates, and free shipping thresholds may vary depending on your location, order value, and the products in your cart.
Order Processing
Orders are processed after payment is successfully received. Please allow time for your order to be confirmed, prepared, and fulfilled before it is shipped.
Because Renessance Products works with fulfillment partners and suppliers, some items may ship separately. If your order includes multiple products, you may receive more than one package.
Shipping Rates and Delivery Estimates
Canada
Standard Shipping: $7.95
Estimated delivery: 3 to 9 business days
Free shipping on orders of $75.00 and up
United States
Standard Shipping: $9.95
Estimated delivery: 5 to 10 business days
Free shipping on orders of $75.00 and up
United Kingdom
Standard International Shipping: $15.95
Estimated delivery: 7 to 15 business days
Free shipping on orders of $150.00 and up
Western Europe
Standard International Shipping: $15.95
Estimated delivery: 7 to 15 business days
Free shipping on orders of $150.00 and up
Australia and New Zealand
Standard International Shipping: $14.95
Estimated delivery: 8 to 14 business days
Free shipping on orders of $125.00 and up
Eastern Europe
Standard International Shipping: $16.95
Estimated delivery: 10 to 20 business days
Free shipping on orders of $150.00 and up
Southern Europe
Standard International Shipping: $16.95
Estimated delivery: 10 to 20 business days
Free shipping on orders of $150.00 and up
Northern Europe and Nordics
Standard International Shipping: $18.95
Estimated delivery: 10 to 20 business days
Free shipping on orders of $175.00 and up
Delivery Times
Delivery estimates are provided in business days and do not include order processing time. Delivery times may vary due to customs, carrier delays, supplier processing, weather conditions, holidays, high order volume, or other circumstances outside of our control.
International Shipping
International customers are responsible for ensuring that the products they order can be imported into their country. Customs duties, taxes, import fees, or brokerage fees may apply depending on your location. These fees are not included in our product prices or shipping rates unless clearly stated at checkout.
Renessance Products is not responsible for customs delays or additional charges required by your country.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate at checkout. Renessance Products is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We will do our best to help, but we cannot guarantee changes once an order has started processing.
Lost, Delayed, or Missing Packages
Once an order has shipped, delivery is handled by the carrier or fulfillment partner. If your package is delayed, please allow additional time for tracking updates.
If your package appears lost or has not arrived after the estimated delivery window, contact us with your order number so we can review the situation and assist with next steps.
Split Shipments
Some orders may ship in separate packages, especially if items come from different suppliers or fulfillment locations. You may receive separate tracking details for each package when available.
Shipping Changes
Shipping rates, delivery estimates, eligible countries, and free shipping thresholds may be updated from time to time as our store grows and supplier options change. The shipping options shown at checkout are the most accurate options for your order at the time of purchase.
Contact Us
For shipping questions, please contact Renessance Products through our store contact page or customer support email with your order number.